Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group! We're seeking energetic professionals to deliver exceptional guest experiences in Nashville's vibrant hospitality scene. This immediate hire opportunity offers competitive pay, flexible shift work, and career growth in a supportive environment. If you thrive in fast-paced settings and take pride in creating memorable stays, apply today!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Strong communication and interpersonal skills
- Proficiency in property management software
- Ability to multitask in high-pressure situations
- Flexibility to work evenings, weekends, and holidays
- Basic math and cash handling abilities
- Positive attitude with problem-solving mindset