Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences at our downtown Indianapolis location. No hospitality experience required – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and career growth opportunities in a supportive environment.
What We Offer:
- Starting salary of $14-$18/hour plus tips
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Hotel employee discounts nationwide
- Advancement opportunities to leadership roles
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Process payments and handle cash/credit transactions
- Respond to guest inquiries and resolve concerns promptly
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain accurate guest records and documentation
- Uphold brand standards and cleanliness protocols
Qualifications
- No experience required – we train all new hires!
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (typing 25+ WPM)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Availability to work weekends/holidays
- Valid driver's license preferred