Job Description
Join our award-winning hospitality team at the Grand Louisville Hotel! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in the heart of Kentucky's vibrant city. Immediate openings available for passionate professionals who thrive in fast-paced environments. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury property. Apply today and start your journey in hospitality excellence!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and special requests
- Process payments and handle cash/credit transactions accurately
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain clean and organized front desk area
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Proficiency with basic computer systems
- Flexible availability including nights/weekends/holidays
- Professional appearance and positive attitude
- High school diploma or equivalent required
- Valid driver's license (if airport shuttle required)