Job Description
Join our vibrant hospitality team as a Front Desk Agent at Grand Plaza Hotel in Fresno, CA! We're seeking energetic individuals with a passion for customer service to deliver exceptional guest experiences. No prior experience required – we provide comprehensive training to help you thrive. This immediate hire opportunity offers competitive pay, flexible scheduling, and career growth potential. If you're a people person ready to make a positive impact, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve service issues
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel safety and security protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Flexibility to work evenings, weekends, and holidays
- Valid driver's license preferred