Job Description
Immediate Front Desk Agent Position in Denver, CO! Join our award-winning downtown hotel team as a Front Desk Agent and be the first point of contact for our valued guests. We're seeking a dynamic hospitality professional to deliver exceptional service while managing check-ins, reservations, and guest inquiries. Enjoy competitive pay, comprehensive benefits, and career advancement opportunities in Denver's vibrant hospitality scene.
Why Work With Us?
- Immediate start available
- Comprehensive health benefits package
- Hotel discounts and travel perks
- 401(k) with company match
- Ongoing professional development
Responsibilities
- Efficiently check-in/check-out guests using hotel management systems
- Manage reservations, room assignments, and billing processes
- Handle guest inquiries, requests, and complaints with professionalism
- Coordinate with housekeeping and maintenance departments
- Process payments and maintain accurate financial records
- Market hotel amenities and services to enhance guest experiences
- Maintain a clean, organized, and welcoming front desk environment
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency with hotel management software (Opera, etc.)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Ability to work flexible shifts, including nights/weekends
- Basic math and cash handling skills
- High school diploma or equivalent required