Job Description
Join our award-winning Seattle team at the Grand Pacific Hotel! We're seeking passionate hospitality professionals to deliver exceptional guest experiences in the heart of downtown. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities.
Responsibilities
- Deliver personalized guest services with attention to detail
- Manage check-in/check-out procedures efficiently
- Coordinate with housekeeping and maintenance teams
- Resolve guest inquiries and concerns promptly
- Upsell hotel amenities and services
- Maintain accurate reservation records
- Collaborate with cross-departmental teams
Qualifications
- Minimum 2 years hotel/hospitality experience
- Excellent communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Proficiency in hotel management systems (Opera)
- Valid Washington State Food Handler's Card (if applicable)
- High school diploma or equivalent
- Positive attitude and team-oriented mindset
- Knowledge of Seattle tourism attractions preferred