Job Description
Join our award-winning luxury hotel in Nashville's vibrant Music Valley! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences in a fast-paced environment. Immediate openings available with competitive compensation and career growth opportunities. Perfect for hospitality professionals who thrive in dynamic settings.
Enjoy complimentary meals, hotel discounts, and a supportive team culture. Training provided for qualified candidates. Apply today to start your journey in Nashville's premier hospitality destination!
Responsibilities
- Check-in/out guests efficiently using Opera property management system
- Manage room assignments and maximize occupancy rates
- Handle guest inquiries and resolve complaints with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain security protocols for guest safety
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with property management systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling abilities
- Tennessee hospitality certification (or willingness to obtain)
- Positive attitude and attention to detail