Job Description
Immediate Front Desk Agent Opportunity in San Jose, IL! Join our award-winning hospitality team and launch your career with no experience required. We're seeking energetic, customer-focused individuals to create memorable guest experiences at our premium property. Enjoy competitive pay, flexible scheduling, and comprehensive training – your journey in hospitality starts here!
Why Join Us?
• Industry-leading onboarding program
• Career advancement opportunities
• Positive, supportive work environment
• Employee discounts on accommodations
Responsibilities
- Warmly welcome and check-in/check-out guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests promptly (concierge, amenities, troubleshooting)
- Maintain accurate front desk records and shift reports
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold brand standards through exceptional service delivery
Qualifications
- No experience required – full training provided!
- Exceptional customer service mindset and communication skills
- Basic computer proficiency (typing, reservation systems)
- Strong problem-solving and multitasking abilities
- Reliable punctuality and professional appearance
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and team collaboration spirit
- High school diploma or equivalent