Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking enthusiastic individuals to deliver exceptional guest experiences in the heart of Minneapolis. No prior experience needed – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and a supportive work environment. Apply today and start your journey with us immediately!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with accuracy
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation
- Basic computer proficiency
- Excellent communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Professional appearance and demeanor
- Willingness to work flexible shifts including weekends
- No experience necessary – training provided!