Job Description
Join our award-winning team at Grand Plaza Hotel as a Front Desk Agent! We're seeking a dynamic hospitality professional to deliver exceptional guest experiences in our vibrant Oklahoma City location. This immediate hire opportunity offers competitive pay, flexible scheduling, and career advancement in a luxury hotel environment. If you're passionate about customer service and thrive in fast-paced settings, apply today to start your journey with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in hotel property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- High school diploma or equivalent required
- Basic computer literacy and cash handling experience
- Positive attitude and professional appearance
- Valid Oklahoma driver's license (if required for local errands)