Job Description
Join our award-winning luxury hotel in Atlanta's vibrant downtown! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences with immediate start dates. This is your opportunity to launch a rewarding hospitality career while enjoying competitive pay, premium benefits, and a supportive team environment. No experience required – we provide comprehensive training!
Responsibilities
- Warmly greet and check in/out guests with personalized service
- Manage reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and professionally
- Collaborate with housekeeping and maintenance teams
- Maintain accurate guest records and confidential information
- Process payments and manage cash handling procedures
- Promote hotel amenities and local attractions
Qualifications
- High school diploma or equivalent (GED)
- Outstanding communication and interpersonal skills
- Exceptional problem-solving abilities
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic computer proficiency (reservation systems)
- Positive attitude and customer-first mindset
- Attention to detail and organizational skills
- Previous hospitality experience preferred but not required