Job Description
Join our award-winning oceanfront hotel in Virginia Beach and launch your hospitality career with immediate shift-based opportunities! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences during morning, evening, and overnight shifts. Enjoy competitive pay, flexible scheduling, and career advancement in a vibrant beachside setting. No experience required – we provide comprehensive training!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries and resolve issues promptly with a solutions-oriented mindset
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain security protocols and emergency procedures
- Upsell room packages and amenities to enhance revenue
- Perform nightly audits and report preparation
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation with excellent communication skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation software (training provided)
- Attention to detail and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and teamwork-oriented mindset