Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking enthusiastic individuals to be the first point of contact for our guests. No prior experience required - we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and a supportive environment where you'll develop valuable customer service skills. If you're a people person ready to start your career in hospitality, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient with basic computer applications
- Positive attitude and customer-focused mindset
- Ability to work flexible hours including nights/weekends
- No prior experience required - training provided
- Must pass background check