Job Description
Join our award-winning team at Grand Horizon Hotels as a Front Desk Agent with daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences in the heart of Portland. This is a fantastic opportunity for hospitality enthusiasts seeking flexible, compensated work with immediate payment options.
As the first point of contact, you'll embody our brand's commitment to excellence while handling check-ins, reservations, and guest inquiries with precision. Enjoy a vibrant downtown location, competitive daily rates, and the satisfaction of making every guest's stay unforgettable.
Responsibilities
- Manage seamless guest check-ins/check-outs using hotel systems
- Handle reservations, modifications, and billing inquiries
- Resolve guest concerns with empathy and efficiency
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards through exceptional service delivery
- Assist with concierge services and local recommendations
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with property management systems (PMS)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends
- Basic computer literacy and multitasking abilities
- Attention to detail and organizational skills
- Valid Oregon driver's license (if required for errands)
- Positive attitude and professional appearance