Job Description
Join our dynamic hospitality team as an Immediate Hire Front Desk Agent in downtown Minneapolis! No experience neededâwe provide comprehensive training to launch your career in luxury guest services. At Grand Horizon Hotel, you'll be the first point of contact for our discerning international clientele, delivering exceptional experiences that define our brand. Enjoy competitive pay, flexible scheduling, and rapid advancement opportunities in one of America's most vibrant cities.
Responsibilities
- Check in/out guests with efficiency and professionalism using PMS systems
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and presentation
- Assist with concierge services and local recommendations
Qualifications
- No prior experience requiredâcomprehensive training provided
- Exceptional communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer literacy (MS Office, PMS software training)
- Positive attitude and customer-first mindset
- Flexibility to work evenings/weekends
- High school diploma or equivalent