Job Description
We are looking for a Front Desk Agent to join our dynamic team at Harbor View Hotel & Conference Center. If you are a professional with a passion for hospitality and a desire to start immediately, we want to hear from you. We offer a competitive salary and a supportive work environment.
As the face of our hotel, you will ensure our guests have a memorable stay from the moment they arrive. We are an immediate hire location, meaning we are looking for candidates ready to start right away.
Responsibilities
- Check guests in and out efficiently using our property management system.
- Answer incoming calls and manage correspondence in a professional manner.
- Handle guest inquiries, complaints, and requests promptly and courteously.
- Maintain a clean and welcoming lobby area for all visitors.
- Assist with administrative tasks such as filing, data entry, and inventory management.
- Process payments and handle cash transactions accurately.
Qualifications
- High school diploma or GED required.
- Previous experience in hospitality or customer service is preferred but not required for the right candidate.
- Strong computer literacy and familiarity with property management systems.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends and holidays.
- A professional appearance and a friendly, welcoming attitude.