Job Description
Join our award-winning hospitality team as a Front Desk Agent at Harbor View Hotel Group! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests in the heart of San Diego. No prior experience required—just your passion for service and a willingness to learn. Enjoy competitive pay, comprehensive training, and a supportive team environment. This immediate hire position offers growth opportunities within our expanding luxury hotel chain. Apply today to start your career in hospitality!
Responsibilities
- Provide exceptional guest check-in/check-out services with warm professionalism
- Manage reservations, room assignments, and key distribution efficiently
- Handle guest inquiries and resolve issues promptly using problem-solving skills
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold high standards of cleanliness and safety at the front desk area
- Utilize hotel management software (training provided)
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Customer service mindset with patience and adaptability
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn new systems
- Positive attitude and professional appearance
- No prior experience required—comprehensive training provided
- Must be available to work flexible shifts including weekends