Job Description
Join our award-winning luxury hotel in the heart of Austin's vibrant downtown! We seek a dynamic Hotel Manager to lead our exceptional team and deliver unparalleled guest experiences in Texas' premier destination. Enjoy competitive compensation, comprehensive benefits, and the opportunity to shape hospitality excellence in one of America's most exciting cities.
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, and guest services
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue growth
- Manage P&L statements, budgeting, and financial performance metrics
- Lead, train, and mentor a diverse team of hospitality professionals
- Ensure compliance with brand standards and local regulations
- Coordinate with marketing and sales teams for maximum occupancy
- Handle VIP guest experiences and complaint resolution
- Drive continuous improvement in service quality and operational efficiency
Qualifications
- Bachelor's degree in Hospitality Management or related field
- 5+ years hotel management experience in luxury properties
- Proven track record of exceeding revenue and guest satisfaction goals
- Strong financial acumen and P&L management expertise
- Exceptional leadership and team development skills
- Deep knowledge of Austin's tourism market and hospitality trends
- Proficiency in hotel management systems (Opera, etc.)
- ServSafe certification preferred