Job Description
<p>Are you looking for a rewarding career in hospitality? <strong>Premier Hotel Group</strong> is seeking a friendly and professional <strong>Front Desk Agent</strong> to join our team in Kansas City, Missouri. We offer <strong>immediate hire</strong> opportunities for candidates with a positive attitude and a willingness to learn, even if you have <strong>no prior experience</strong>. We provide comprehensive training to help you succeed.</p><h3>Why Join Us?</h3><ul><li>Competitive pay starting at $16.00/hour</li><li>Full-time hours with a stable schedule</li><li>Health, dental, and vision insurance</li><li>Paid time off and employee discounts</li><li>Career advancement opportunities</li></ul><p>We are a leading provider of hospitality services, committed to creating memorable experiences for our guests and a supportive environment for our employees. If you are a people-person who thrives in a fast-paced setting, we want to meet you!</p>
Responsibilities
- <ul><li>Greet and welcome guests warmly upon arrival and departure.</li><li>Check guests in and out efficiently using our Property Management System (PMS).</li><li>Answer incoming phone calls and route them to the appropriate department or extension.</li><li>Handle guest inquiries, complaints, and requests promptly and professionally.</li><li>Maintain the front desk area in a clean, organized, and welcoming manner.</li><li>Assist with mail sorting and distribution.</li><li>Process payments and prepare accurate daily reports.</li></ul>
Qualifications
- <ul><li>High school diploma or equivalent preferred (but not required).</li><li>Excellent verbal communication and interpersonal skills.</li><li>Basic computer proficiency and typing skills.</li><li>Ability to stand for extended periods and lift up to 20 lbs.</li><li>Flexibility to work evenings, weekends, and holidays.</li><li>A positive attitude and a strong customer service orientation.</li><li>Reliable transportation.</li></ul>