Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grandview Hospitality Group! We're seeking energetic, customer-focused individuals to create memorable experiences for our guests. No prior experience required – we provide comprehensive training. If you're passionate about service and ready to start immediately, this is your opportunity to grow with us!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and cleanliness protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand for extended periods
- Flexible availability including weekends/holidays
- Positive attitude and problem-solving mindset
- Attention to detail and organizational skills
- Valid work authorization (no sponsorship)