Job Description
Join our award-winning team at Harborview Hospitality Group as a Front Desk Agent in Jacksonville! We're seeking enthusiastic individuals to create memorable guest experiences at our premier downtown location. No prior experience is required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a supportive team environment. Apply today and start your journey in the exciting world of hotel management!
Responsibilities
- Check-in/check-out guests using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Punctual and reliable work ethic
- Positive, customer-focused attitude
- Ability to stand for extended periods
- Willingness to work weekends and holidays