Job Description
Start your hospitality career today at Grand Mesa Hotel & Suites! We're seeking enthusiastic Front Desk Agents to join our dynamic team in Mesa, AZ. No prior experience required – we provide comprehensive training to ensure your success. This is an immediate hire opportunity offering competitive pay, flexible scheduling, and career growth potential. If you're a people person with a passion for exceptional guest service, apply now!
Responsibilities
- Efficiently check guests in/out using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate cash drawer procedures
- Coordinate with housekeeping and maintenance departments
- Promote hotel amenities and local attractions to guests
- Uphold cleanliness and professional appearance at the front desk
Qualifications
- High school diploma or equivalent required
- Outstanding communication and interpersonal skills
- Basic computer proficiency (typing, email, reservation systems)
- Ability to stand for extended periods and lift 25 lbs
- Flexible availability including nights, weekends, and holidays
- Positive attitude and problem-solving mindset
- Valid AZ driver's license (if required for errands)