Job Description
We are seeking a dedicated Front Desk Agent to join our expanding team across Tampa, FL and North Carolina. This is an exceptional opportunity for individuals looking to launch a career in hospitality with no experience required.
As a key member of our Shift Work team, you will be the face of our brand, ensuring every guest feels welcomed and valued. We pride ourselves on providing a supportive environment where you can grow professionally while enjoying a competitive compensation package.
Key Benefits:
- Competitive hourly pay ranging from $15.00 to $18.00.
- Comprehensive training provided – no prior experience necessary.
- Flexible shift schedules including day, evening, and night shifts.
- Opportunities for career advancement within the hospitality industry.
- Health, dental, and vision insurance options.
Responsibilities
- Greet and welcome guests with a warm, professional demeanor upon arrival.
- Manage the front desk operations, including answering phones and routing calls promptly.
- Assist with check-in and check-out procedures, ensuring accuracy and efficiency.
- Handle guest inquiries, requests, and complaints with patience and problem-solving skills.
- Maintain a clean, organized, and welcoming reception area.
- Process payments and maintain accurate daily logs.
- Collaborate with the housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or equivalent (preferred but not mandatory).
- Strong communication and interpersonal skills.
- Ability to work various shifts, including weekends, holidays, and overnights.
- Reliable, punctual, and professional attitude.
- Basic computer literacy and typing proficiency.
- Willingness to learn new systems and adapt to a fast-paced environment.
- Ability to stand for extended periods and lift light objects.