Job Description
Join our award-winning hospitality team as a Front Desk Agent in Indianapolis! We're seeking energetic individuals with a passion for customer service to deliver exceptional guest experiences. No prior experience is required – we provide comprehensive training to help you thrive. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our expanding portfolio of premium properties. If you're a people person with a positive attitude and ready to start immediately, apply today!
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm professionalism
- Manage room reservations and coordinate with housekeeping/maintenance teams
- Handle guest inquiries, requests, and resolve service issues promptly
- Process payments and maintain accurate billing records
- Operate property management software (training provided)
- Uphold brand standards for cleanliness and safety protocols
- Collaborate with cross-departmental teams for seamless operations
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office applications)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Availability to work flexible shifts including weekends/holidays
- Valid driver's license (if transportation needed)