Job Description
Join our award-winning team as a Front Desk Agent at Grand Hospitality Group in Columbus, OH! We're seeking enthusiastic individuals for immediate full-time positions – no experience necessary. This is your gateway to the dynamic hospitality industry with paid training and rapid advancement opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment where your smile and dedication make every guest's stay memorable.
Responsibilities
- Deliver exceptional guest experiences through warm check-in/check-out procedures
- Manage reservations using our property management system
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Excellent problem-solving abilities
- Punctual and reliable with professional appearance
- Ability to work flexible shifts (evenings/weekends)
- Positive attitude and willingness to learn
- Valid driver's license (for valet duties)