Job Description
Join our award-winning downtown Louisville hotel where exceptional service meets Southern charm. We're seeking passionate hospitality professionals to elevate our guest experience in Kentucky's vibrant cultural hub. Enjoy competitive benefits, career advancement opportunities, and work in a dynamic environment near Churchill Downs and the Kentucky Derby Museum.
What We Offer:
- Comprehensive health benefits package
- 401(k) with employer matching
- Employee discounts on hotel stays and dining
- Free parking and meal allowances
- Recognition programs for top performers
Responsibilities
- Deliver exceptional guest service across all hotel departments (front desk, housekeeping, food & beverage)
- Manage check-in/check-out procedures with accuracy and efficiency
- Maintain pristine guest rooms and public areas per brand standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve issues promptly
- Assist with event setup and execution for conferences and weddings
- Adhere to all safety and sanitation protocols
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Excellent communication and interpersonal skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Basic computer proficiency with reservation systems
- Strong attention to detail and organizational abilities
- Valid driver's license (for positions requiring transportation)
- Ability to lift up to 50 lbs and stand for extended periods
- Must pass background check and drug screening