Job Description
Launch your hospitality career with Tampa Bay Hospitality Group! We're seeking energetic Front Desk Agents to join our award-winning team immediately. No experience necessary – we provide comprehensive training to transform your passion for service into professional excellence. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in one of Florida's most vibrant cities. Be the welcoming face of our premier property while gaining transferable skills in guest relations, reservation systems, and conflict resolution. Apply today and start your journey in hospitality tomorrow!
Responsibilities
- Manage guest check-in/check-out processes efficiently using property management systems
- Handle guest inquiries, resolve complaints, and coordinate special requests
- Process payments accurately and maintain secure cash handling procedures
- Monitor room availability and coordinate with housekeeping/maintenance teams
- Market hotel amenities and services to enhance guest experiences
- Maintain detailed records of guest preferences and feedback
Qualifications
- High school diploma or equivalent (GED accepted)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and customer focus
- Basic computer proficiency and willingness to learn new systems
- Ability to work flexible shifts including nights, weekends, and holidays
- Positive attitude with ability to remain calm under pressure
- Valid Florida driver's license (if required for property errands)