Job Description
Join our award-winning team as a Front Desk Agent at Albuquerque's premier boutique hotel! We're seeking energetic individuals to deliver exceptional guest experiences. No prior experience needed – we provide comprehensive training for motivated hospitality professionals. Enjoy competitive pay, flexible scheduling, and career advancement opportunities in New Mexico's vibrant tourism hub. Be the welcoming face that makes every guest's stay unforgettable!
Responsibilities
- Check in/out guests efficiently with our modern PMS system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Promote hotel amenities and local attractions
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Strong customer service orientation and communication skills
- Basic computer proficiency (Microsoft Office, PMS systems)
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving aptitude
- Reliable transportation and punctuality
- Willingness to work weekends and holidays
- No hospitality experience necessary - training provided!