Job Description
Join our award-winning team at Grand Harbor Hotel, where exceptional hospitality meets weekly pay! We're seeking a dynamic Front Desk Agent to create memorable guest experiences in Jacksonville's vibrant downtown. Enjoy competitive compensation, flexible scheduling, and immediate payment processing every Friday. Our modern property offers career growth opportunities and a supportive work environment. If you're passionate about service and value financial stability, this is your perfect career move.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage room reservations and optimize occupancy rates
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems efficiently
- Uphold brand standards through consistent service delivery
Qualifications
- Minimum 1 year hotel or customer service experience
- Proficiency in reservation systems (Opera, Fidelio)
- Strong problem-solving and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic mathematical and cash handling aptitude
- Valid Florida driver's license (preferred)
- Fluency in English; Spanish proficiency a plus