Job Description
Join our award-winning team as a Front Desk Agent in the heart of Kansas City! We're seeking energetic hospitality professionals who thrive in fast-paced environments and value daily pay flexibility. Enjoy competitive wages, comprehensive benefits, and opportunities for career growth within our expanding portfolio of premium properties. As a key ambassador of our brand, you'll create unforgettable guest experiences while contributing to a supportive, dynamic workplace culture. Ready to turn your passion for service into daily rewards? Apply today!
Responsibilities
- Manage guest check-in/check-out processes with precision and professionalism
- Handle reservation inquiries, modifications, and cancellations
- Process payments and maintain accurate financial records
- Address guest concerns promptly to ensure satisfaction
- Coordinate with housekeeping and maintenance teams
- Utilize property management systems efficiently
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with PMS systems (e.g., Opera, Delphi)
- Strong communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid driver's license and reliable transportation
- Flexible availability including nights/weekends
- Basic knowledge of local attractions and services
- Certified in CPR/First Aid preferred