Job Description
The Luxor Las Vegas is currently seeking enthusiastic and professional individuals to join our Front Office team. As a premier destination on the Las Vegas Strip, we pride ourselves on delivering world-class hospitality to millions of guests annually. We are looking for dynamic team members who are ready to embrace the energy of Las Vegas and deliver unforgettable experiences.
Join us and enjoy competitive pay, generous employee perks, and the chance to work in one of the most exciting cities in the world. We offer a supportive work environment where your growth and well-being are our top priorities.
Why Join Us?
Join us and enjoy competitive pay, generous employee perks, and the chance to work in one of the most exciting cities in the world. We offer a supportive work environment where your growth and well-being are our top priorities.
Why Join Us?
- Competitive hourly wage ($16.00 - $20.00)
- Health, Dental, and Vision Insurance
- Employee discount on dining and amenities
- Opportunities for advancement within the company
- Employee Assistance Program (EAP)
Responsibilities
- Greet guests warmly and professionally upon arrival, ensuring a welcoming atmosphere in the lobby and at the front desk.
- Check guests in and out efficiently using the property management system (PMS), verifying reservation details and collecting payments.
- Handle guest inquiries, complaints, and requests promptly and professionally to ensure high levels of guest satisfaction.
- Answer incoming phone calls and route them to the appropriate department or take detailed messages.
- Assist with luggage handling, valet coordination, and providing directions to guests within the hotel and resort.
- Maintain the cleanliness and organization of the front desk area, lobby, and public spaces.
- Collaborate with housekeeping, security, and other departments to ensure seamless guest experiences.
Qualifications
- High school diploma or equivalent required; post-secondary education in hospitality is a plus.
- Previous experience in a front desk, concierge, or customer service role is preferred but not mandatory for enthusiastic candidates.
- Strong verbal communication skills and a professional, friendly demeanor.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Basic computer proficiency and ability to learn new software quickly.
- Ability to stand for extended periods and lift moderate weights when assisting with luggage.