Job Description
Welcome to the Horizon Grand Hotel, where luxury meets community. We are seeking a dedicated and charismatic Front Desk Agent to join our elite hospitality team in the heart of Los Angeles.
We pride ourselves on offering our staff weekly pay and a vibrant work culture. If you thrive in a fast-paced environment and love creating memorable guest experiences, this is the perfect opportunity for you.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- Competitive Benefits: Health, dental, and vision insurance available.
- Employee Discounts: Enjoy luxury stays at discounted rates.
- Professional Growth: Clear pathways for advancement within the company.
Be part of the best hospitality team in California. Apply today to start your journey with us!
Responsibilities
- Greet guests warmly and check them in/out efficiently using our state-of-the-art property management system.
- Manage phone inquiries, email correspondence, and guest requests promptly.
- Assist in maintaining the lobby and common areas to ensure a pristine environment.
- Handle cash handling and credit card transactions with accuracy.
- Resolve guest complaints and issues with patience and professionalism.
- Assist in housekeeping coordination and special requests.
Qualifications
- Minimum of 1 year of experience in hotel front desk operations or customer service.
- Excellent verbal communication skills in English.
- Proficiency in Microsoft Office Suite and property management software.
- Ability to work flexible hours, including weekends and holidays.
- A valid driver’s license is preferred.
- High school diploma or equivalent required.