Job Description
Are you passionate about creating unforgettable guest experiences? Grand Horizon Hospitality is looking for a dynamic and professional Front Desk Agent to join our prestigious team in Tampa, FL.
We are currently offering urgent hiring for talented individuals ready to elevate our standard of hospitality. If you thrive in a fast-paced environment and have a knack for making guests feel at home, we want to meet you.
Why Join Us?
- Competitive salary with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Generous employee discount on dining and stays.
- Opportunities for rapid career advancement within the group.
Take the next step in your hospitality career with us today!
Responsibilities
- Manage the front desk operations, including check-ins, check-outs, and room key distribution efficiently.
- Greet guests warmly upon arrival and handle inquiries with professionalism and a smile.
- Process payments accurately and handle complaints or issues in a calm and solution-oriented manner.
- Maintain a pristine lobby and common areas to uphold our luxury standards.
- Utilize hotel management software to update guest profiles and manage reservations.
- Collaborate with housekeeping and maintenance teams to ensure room readiness.
Qualifications
- Minimum of 1 year of experience in front desk operations or hospitality.
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and hotel PMS (Property Management Systems).
- Ability to work flexible shifts, including weekends and holidays.
- High school diploma or equivalent required; previous luxury hotel experience is a plus.