Job Description
Launch your hospitality career with Coastal Hospitality Group! We're seeking enthusiastic individuals with no prior experience to join our Virginia Beach team as Hotel Guest Services Associates. Whether you're a recent graduate or career-changer, we provide comprehensive training to ensure your success in delivering exceptional guest experiences.
Enjoy competitive pay, flexible scheduling, and career advancement opportunities in one of Virginia's most vibrant coastal destinations. Our supportive team environment and industry-leading benefits package make this the perfect entry point into the hospitality sector.
Responsibilities
- Deliver warm, professional guest check-in/check-out experiences
- Manage reservation systems and process payments accurately
- Assist with luggage handling and guest inquiries
- Coordinate housekeeping and maintenance requests
- Uphold strict cleanliness and safety standards
- Collaborate with departments to resolve guest concerns
- Participate in ongoing skills development training
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (preferred)
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Availability to work flexible shifts including weekends
- Proficiency with basic computer systems
- Positive attitude and guest service mindset
- Ability to stand for extended periods