Job Description
Join Boston's premier hospitality team as a Front Desk Agent for our exciting night shift! No experience needed – we provide comprehensive training to launch your career. Be the welcoming face for our guests, ensuring seamless check-ins and memorable stays. This role offers growth opportunities, competitive pay, and the chance to work in Boston's vibrant downtown. If you're a people person with a passion for service, apply today!
Responsibilities
- Manage guest check-ins and check-outs with efficiency and warmth
- Handle reservations, payments, and billing inquiries
- Respond to guest requests 24/7 with exceptional problem-solving
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and confidential information
- Process credit card transactions and balance cash drawers
Qualifications
- No experience required – full training provided
- Exceptional communication and customer service skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Ability to work independently during night shifts
- Flexible availability for weekends and holidays
- Positive attitude and teamwork mindset