Job Description
Join our prestigious downtown San Francisco hotel as a Night Shift Front Desk Agent! We're seeking energetic, customer-focused individuals to provide exceptional guest experiences during evening hours. No prior experience required – we provide comprehensive training. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in the heart of the city.
Responsibilities
- Check in/out guests efficiently using our property management system
- Handle guest inquiries and resolve service issues promptly
- Manage reservations and room assignments accurately
- Process payments and maintain financial transactions
- Coordinate with housekeeping and security teams
- Uphold brand standards through professional appearance and conduct
- Assist with emergency procedures during night hours
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking ability
- Basic computer proficiency required
- Ability to work independently during night shifts
- Positive attitude and problem-solving mindset
- Must be available to work weekends and holidays