Job Description
Join our dynamic team as a Front Desk Agent at Grand Hospitality Group! We're seeking passionate individuals to deliver exceptional guest experiences during our vibrant night shifts. No prior experience is required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement while working in Jacksonville's premier hotel environment.
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments using PMS software
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Monitor security systems and emergency protocols
- Perform nightly audits and report generation
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and customer service skills
- Basic computer proficiency (training provided)
- Ability to work flexible night shift schedule
- Problem-solving and multitasking abilities
- Attention to detail and organizational skills
- Valid driver's license preferred
- Positive attitude and team player mentality