Job Description
Join our award-winning hospitality team at Grand Horizon Hotels Portland! We're seeking enthusiastic Night Shift Front Desk Agents to deliver exceptional guest experiences during evening hours. No prior experience required – we provide comprehensive training! Enjoy competitive pay, flexible schedules, and a vibrant downtown location. Perfect for career changers, students, or night owls seeking stability in the hospitality industry. Apply today to start your journey in Portland's premier hotel scene!
Responsibilities
- Check-in/out guests efficiently while maintaining accuracy in reservation systems
- Manage room assignments and key issuance with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate cash handling procedures
- Coordinate with housekeeping and security teams for seamless operations
- Monitor hotel security systems during overnight hours
- Prepare nightly reports and manage administrative tasks
Qualifications
- High school diploma or equivalent (GED)
- Exceptional customer service orientation
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic computer proficiency (MS Office, reservation systems)
- Flexibility to work nights, weekends, and holidays
- No hospitality experience required – training provided
- Valid Oregon driver's license preferred