Job Description
Join our award-winning team at Grand Horizon Hotels as a Front Desk Agent! We're seeking energetic, customer-focused professionals to deliver exceptional guest experiences during our busy night shifts. No prior hotel experience required—comprehensive training provided. Enjoy competitive pay, benefits, and a vibrant work environment in beautiful San Diego.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and security teams
- Uphold brand standards for cleanliness and professionalism
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to work independently on night shift
- Basic computer proficiency
- Customer service mindset with problem-solving abilities
- Flexible schedule availability (nights, weekends, holidays)