Job Description
Join our vibrant hospitality team as a Front Desk Agent in beautiful Jacksonville, Florida! We're seeking energetic night shift professionals to deliver exceptional guest experiences at our downtown riverside hotel. No experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible schedules, and opportunities for advancement in a supportive environment. Perfect for night owls looking for stable employment with growth potential!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Respond to guest requests with 24/7 professionalism and courtesy
- Handle security protocols and emergency procedures during night shift
- Maintain accurate guest records and confidential information
- Coordinate with housekeeping and maintenance teams for seamless operations
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work independently during overnight hours
- Basic computer proficiency and comfort with technology
- Valid driver's license preferred for local errands
- Flexible availability for night shifts (11 PM - 7 AM)