Job Description
Join our award-winning team as a Front Desk Agent and become the heart of our guest experience at Grand Horizon Hotels! We're seeking energetic, customer-focused individuals to manage our vibrant night operations in Fort Worth. No prior experience is required – we provide comprehensive training to help you succeed. This role offers competitive pay, flexible scheduling, and clear pathways to advancement within our hospitality brand. If you thrive in fast-paced environments and enjoy making guests feel welcome, apply today to start your career journey!
Responsibilities
- Efficiently check guests in/out using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Monitor security protocols during overnight hours
- Uphold brand standards through exceptional service delivery
Qualifications
- No experience required – we train all new hires
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Ability to work independently during night shifts
- Basic computer proficiency
- High school diploma or equivalent
- Reliable transportation to work
- Flexible availability including weekends/holidays