Job Description
Join our award-winning team at Grand Hospitality Group and launch your career in the thriving Wichita hospitality scene! No experience necessary – we provide comprehensive training to help you succeed. As a Hospitality Team Member, you'll be the face of our premium hotel, creating memorable experiences for guests while enjoying competitive pay, flexible scheduling, and growth opportunities.
Our Wichita location offers a dynamic work environment with competitive benefits including employee discounts, meal programs, and career advancement pathways. Perfect for career changers, recent graduates, or anyone seeking a stable, rewarding role in the hospitality industry.
Responsibilities
- Deliver exceptional guest service at check-in, check-out, and during guest interactions
- Manage room reservations and front desk operations efficiently
- Assist with guest inquiries, requests, and issue resolution
- Perform light housekeeping and facility maintenance tasks
- Coordinate with housekeeping, maintenance, and food service teams
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness protocols
- Participate in ongoing training and skill development sessions
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Ability to work flexible hours including weekends/holidays
- Basic computer proficiency and comfort with reservation systems
- Attention to detail and problem-solving abilities
- Positive attitude and customer service mindset
- Physical ability to stand for extended periods and lift 25 lbs