Job Description
Join our award-winning team at CityStay Hotels Fresno as a Night Shift Front Desk Agent! No experience needed – we provide comprehensive training for motivated individuals seeking a dynamic hospitality career. Enjoy competitive pay, flexible scheduling, and growth opportunities in a supportive environment. Your role will be crucial in creating memorable guest experiences during our busiest hours.
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Maintain security protocols for overnight property access
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Prepare nightly reports and update guest information systems
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in fast-paced environments
- Basic computer literacy (MS Office, reservation systems)
- Positive attitude and customer service mindset
- Reliable transportation for consistent night shift availability
- No prior experience necessary – training provided!