Job Description
We are seeking a dynamic and detail-oriented Front Desk Agent to join our award-winning team in the heart of Las Vegas. If you thrive in a fast-paced environment and excel at providing exceptional guest experiences, we want to hear from you. This is a Night Shift position, perfect for those who enjoy a quieter atmosphere and a unique perspective on our vibrant city.
Why Join Us?
- Competitive hourly wage of $18 - $22.
- Employee discounts on dining, spa, and entertainment.
- Free meals during shifts.
- Opportunity for advancement within a luxury brand.
Take the next step in your hospitality career today.
Responsibilities
- Check guests in and out efficiently using our Property Management System (PMS).
- Answer incoming calls and assist with guest inquiries, requests, and complaints in a professional manner.
- Manage room inventory and process reservations accurately.
- Ensure the front desk area is organized, clean, and welcoming at all times.
- Monitor building security and handle any on-site incidents promptly.
- Process payments and handle cash transactions with 100% accuracy.
- Provide local recommendations and directions to guests.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in a front desk or hospitality role is preferred but not mandatory for the right candidate.
- Must be available to work rotating night shifts (e.g., 11:00 PM - 7:00 AM).
- Strong verbal communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and hotel PMS software.
- Ability to stand for extended periods and lift up to 20 lbs.