Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to provide exceptional guest experiences during our busy night shifts. No prior experience required—we provide comprehensive training and career growth opportunities. Enjoy competitive pay, flexible scheduling, and a supportive work environment in Omaha's vibrant hospitality scene.
Responsibilities
- Check in/out guests efficiently using property management systems
- Handle guest inquiries and resolve concerns promptly
- Manage room reservations and inventory
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams
- Uphold brand standards for cleanliness and safety
- Assist with emergency procedures as needed
Qualifications
- No experience required—open to career changers and recent graduates
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer proficiency (training provided)
- Availability to work nights, weekends, and holidays
- High school diploma or equivalent (preferred)
- Positive attitude and problem-solving mindset