Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in the hotel industry! No prior experience is required – we provide comprehensive training to ensure your success. This full-time night shift role offers competitive pay, growth opportunities, and a supportive work environment. If you're a people person with a passion for exceptional customer service, we want to meet you!
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Answer phone inquiries and resolve guest concerns
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with emergency procedures during night shifts
Qualifications
- No prior experience required – open to career changers
- Strong communication and interpersonal skills
- Basic computer literacy and comfort with reservation systems
- Ability to work independently during night shifts
- Positive attitude and problem-solving mindset
- Flexibility to work weekends and holidays
- High school diploma or equivalent