Job Description
We are currently seeking a dedicated and personable Front Desk Agent to join our team for the Night Shift in Oklahoma City, OK. This is an excellent opportunity for individuals looking to start a career in the hospitality industry with no prior experience required. We provide comprehensive on-the-job training to help you grow and succeed in your new role.
As the face of our hotel during the evening hours, you will create a welcoming atmosphere for our guests while ensuring the safety and security of the property. If you are a night owl seeking a stable, professional environment with great benefits, we encourage you to apply today.
Responsibilities
- Greet guests warmly upon arrival and assist with the check-in and check-out process efficiently.
- Answer incoming phone calls and respond to guest inquiries promptly via email or in-person.
- Monitor security cameras and perform regular safety rounds of the hotel premises.
- Process payments accurately and handle cash transactions responsibly.
- Assist guests with luggage, local transportation, and directions.
- Maintain a clean and organized front desk area and lobby.
- Document guest feedback and communicate issues to the day shift management team.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED is preferred, but not mandatory.
- Must be available to work rotating night shifts, including weekends and holidays.
- Excellent verbal communication skills and a polite telephone manner.
- Basic computer skills and the ability to learn new software quickly.
- Ability to work independently and make sound decisions with minimal supervision.
- A valid driver's license is a plus.