Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier downtown Columbus location. Enjoy competitive pay, comprehensive training, and immediate start date. Perfect for recent graduates or career changers!
Responsibilities
- Check-in/out guests efficiently using hotel management systems
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve complaints professionally
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and manage communications
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (required)
- No experience necessary - full training provided
- Strong communication and customer service skills
- Proficient with basic computer applications
- Flexible schedule including weekends/holidays
- Professional appearance and positive attitude
- Ability to stand for extended periods
- Valid Ohio driver's license (if required for errands)