Job Description
Launch your hospitality career with Memphis Hospitality Group! We're seeking enthusiastic Front Desk Agents with no experience required. Perfect for recent graduates or career changers, this role offers comprehensive training and growth opportunities in Memphis's vibrant tourism scene. Join our award-winning team and become the first face of our luxury hotel, delivering exceptional guest experiences while building transferable skills in customer service, operations, and communication.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints professionally
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Execute safety and emergency procedures
- Upsell hotel amenities and services
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Proficient with basic computer applications
- Strong problem-solving abilities
- Flexible availability including weekends/holidays
- Professional appearance and positive attitude
- Ability to stand for extended periods