Job Description
Join Austin's premier hospitality team as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences at our downtown location. No experience required – we provide comprehensive training and career growth opportunities. Enjoy Austin's vibrant culture while building valuable customer service skills in a supportive environment. Part-time schedule with competitive pay and flexible hours.
Responsibilities
- Provide exceptional customer service to hotel guests with warm professionalism
- Manage check-in/check-out procedures and room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize property management software efficiently
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficiency with basic computer systems
- Ability to multitask in a fast-paced setting
- Positive attitude and problem-solving mindset
- Flexibility to work evenings/weekends
- Valid Texas ID (required)